Dataloggers and Software
To download data, you need our TMD adapter with USB cable. The software LollyManager is free to download on our website.
First, please contact us via email: tomst@tomst.com, we will try to sort out the problem. If needed, you can send the device to us for reparation. We do not charge anything for extracting the collected data; we understand that this is the priority. Additional repairs may be charged, that depends specifically on the type of damage.
If this happens, please check if you have the latest version of our LollyManager software. You will find step-by-step instructions on how to update here: https://tomst.com/web/en/systems/tms/software/
No, you do not! Each device is completely autonomous. You only need our TMD adapter for extracting the data and our LollyManager software (free to download on our website). Both the software and the adapter are compatible with all our dataloggers models.
There is no need to replace the battery, its lifespan is more then 10 years without any charging.
Unfortunately, the Lolly Manager is not compatible with macOS at the moment. However, you may try using Parallels virtualization, with which the Lolly manager should work.
At the moment, we do not. However, we are working on a solution that would enable downloading data wirelessly.
For converting raw moisture to volumetric moisture, we are currently using the following spreadsheet: https://tomst.com/web/en/systems/tms/software/#calibr
However, we will soon have an updated calibration tool as part of our main software Lolly Manager.
The conversion can be more precise by adjusting the ratios of Clay, Silt, and Sand at the given site. The following soils have been tested and contain conversions: Loamy san, Sandy loam, Loam, Silt loam, and Peat.
The curve intersects with the y axis at point 1 279; here the measurement is 0 µm. The full range of digital numbers is from 1 279 up to 34 000.
From this we may deduce the proportionality constant: 8 890/(34 000 – 1 279)
And finally the formula for converting the digital number to micrometers:
µm = (Value – 12 79)*{8 890/(34 000-1 279)}
Order and payment
Send us an order or request for a price quotation via email:
tomst@tomst.com or via Quotation regest form.
We usually offer discounts in the form of a free TMD adapter. With a larger order of TMS (i.e. 10 or more), we will be happy to send you a TMD adapter(s) free of charge.
The costs drastically differ depending on your country and the size (and hence weight) of your package. We will inform about the price via email once we receive your order.
We will discuss the time of delivery via email. We always try to complete your orders as soon as possible, however, the production is quite time-consuming. We ship with FedEx, so the package usually arrives the day after we send it.
We do not have such requirements. The time of payment depends on your needs.
The sooner the better. The time of delivery depends on the size of your order. With smaller orders (under 10 TMS), we can sort out the order rather quickly (approx. 1-2 days). However, we strongly suggest to not leave it to the last minute.